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Dating & social

Stop losing good users between intent, trust, and subscription events.

Swivel connects app-store billing, lifecycle messaging, product behavior, and trust signals so dating teams can rescue revenue without pushing unsafe or low-quality experiences.

The leak

Where members leave before the habit ever forms.

  • The paywall handoff

    A user hits high intent, sees who liked them, reaches the paywall, then store purchase, entitlement, and lifecycle systems disagree about what happened.

  • Trust-gated lifecycle

    A moderation or identity tool flags suspicious behavior, but lifecycle tools keep sending upgrade and reactivation nudges.

  • The grace-period blur

    A renewal moves into grace, retry, refund, or cancellation state, but product and lifecycle teams still treat the user as fully active or fully gone.

The plays

A specialist for every way a member slips away.

Each engine works a different member moment: store state, paywall abandonment, trust-gated lifecycle, conversation quality, and win-back.

  • Onboarding Autopilot

    Activate the first week

    Tracks profile completion, first match, first reply, and subscription intent to move good users toward the next meaningful action.

  • Onboarding Autopilot

    Repair paywall abandonment

    Finds where high-intent users abandon offers and routes clean experiments back to lifecycle.

  • Churn Risk Radar

    Suppress risky accounts

    Keeps flagged accounts out of reactivation and upgrade campaigns until trust and safety context clears.

  • Churn Risk Radar

    Catch the silent billing lapse

    Uses real entitlement state to trigger grace-period, retry, refund, and win-back journeys.

  • Win-Back Engine

    Rescue conversation quality

    Finds users with matches but no conversation momentum, then routes the right prompt, inventory, or support path.

  • Win-Back Engine

    Reactivate the lapsed member

    Reactivates when there is fresh compatible inventory, safe chat context, or an offer that fits prior intent.

Reads your stack

Connects to the systems your members already live in.

The tools the agents read from to do the work, not a list of customers.

App stores & subscriptions
  • Apple App Store
  • Google Play
  • RevenueCat
  • Superwall
Lifecycle & messaging
  • Braze
  • Customer.io
  • Iterable
  • OneSignal
  • Twilio
Trust & moderation
  • Sift
  • Hive
  • Sendbird
  • Stream
Data
  • Segment
  • Snowflake
  • Google BigQuery

Put the agent team to work on your members.

Have a paywall test, grace-period gap, or trust-gated lifecycle play your team keeps meaning to fix? Let our agent teams work the stuck member moments across your app, store, and messaging stack.